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Support FAQ

Here you can find support for most site related issues use the search feature below or select from one of the categories. If you require personal support for issues not covered here please raise a ticket.


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Cancelling your account How do I cancel my subscription? Help! I cannot log in Understanding the Mailbox How to Upload a Photo Photo Management Chat Room Basics What payment options are there? I have paid but my account has not been upgraded. Changing account type Privacy Options and Opting Out Profile Photos Unable to access the chat room How will the transaction appear on my statement? I accidentally cancelled my account - can I get my account back? I have requested to cancel but I have not received an email? What do I get when I pay? I have uploaded a photo but it's not on my profile Updating your Profile I have been banned from the site! Received messages How do I upgrade my account? Receiving photo / video comments and ratings I cannot see any photos Changing your username

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